LUMA / LIGHTKEEPER

How can we help?

For help with Luma: Lightkeeper, questions about a purchase, or feedback about the game, email our support team.

official@kaartx.com

Tell us what happened

To help us understand the issue, include:

Your iPhone model and iOS version.
The game version and chapter you were playing.
What happened and what you expected. A screenshot can help.

Please do not send passwords or payment card details.

Chapters and purchases

Chapters 1–3 are free. Full Adventure unlocks chapters 4–12 with one purchase.

If you purchased Full Adventure and the chapters are still locked, use the game's restore purchases option with the Apple Account used for your purchase. If you still need help, email us above.